We ship all across Australia from our home in Tasmania. We send via Australia Post and generally ship the same day of purchase or with in 2 days. Delivery times are standard Australia Post delivery times depending on where you live, we are based in Tasmania. If you require express shipping please keep in mind COVID and delays do not guarantee next day or 2 day delivery. We are seeing long delays in some areas due to auspost delays and restrictions, these are out of our control.
Im sorry but we can no longer ship to nail salons due to the actions of a few.
We also ship to NZ and Asia at the purchasers expense when available. These rates will show in checkout. Large wholesale orders may take a few days to ship.
(Regular pharmacy orders will always be sent with hang sell packaging).
We now offer a cheaper way for customers to save on packaging. In the check out you will see an option to "send with out plastic packaging" which will make the postage cost a little cheaper and you will just receive -
- the amber item and safety / warranty card
- or if loose amber or beads just the items as normal
If you require the hang sell plastic packaging for stores please choose the option that sends with plastic packaging.
We also offer an eco friendly material pouch available as well how ever these are an option for specialty stores only and don't have barcodes, you cannot see into the bags, and bags may be coloured eg purple, aqua, orange or tan. While we prefer the natural colour these aren't always available so please keep this in mind,.
Email us at firstname.lastname@example.org we are here to help.
We offer amber jewellery in a large range of sizes, for little guys all the way to adults. As a general guide, our baby range will fit a regular build child up to the age of 3/4 years comfortably. For primary aged children our children's necklaces are a little longer to fit well till late teens and adult age. Our adult size necklaces start at 47cm.
For bracelets and anklets, we recommend measuring your wrist or ankle with a piece of string and ruler or measuring tape, to ensure a good fit. Bracelets are also used as extenders to turn a small necklace into a children's necklace.
A general guide to bracelets but we recommend measuring to be certain.-
14-15cm Young child wrist or ankle
15-17cm Toddler/school age wrist or ankle
17-19cm school age/ adult wrist
19cm+ School age ankle or adult wrist
We accept paypal, credit cards, after pay and bank transfer. For existing shop wholesale stores customers choose BANK DEPOSIT to add order to your 14 days account. For wholesale orders please sign up on the wholesale page.
All our amber is sourced from the Baltic Sea. Buy with confidence knowing you are purchasing genuine certifed baltic amber from a reputable insured business. All amber items come with safety instructions and waranty card.
We offer one free warranty exchange on all items sold with our packaging safety slip.
Claiming a warranty replacement with in 2 years of purchase is easy - Simply send your item back to us with the packaging slip/ warranty card long with your personal details - Name Address Phone Number.
This is a customer service we offer once benefit our customers. String will not last forever and items will need to be replaced when needed.
We will swap items under warranty with the warranty card even if-
- that have been damaged
- that have a flaw
- that have broken over time
- that have been opened the wrong way or clasp has failed
- they have been broken or cut or set of fire
We will not swap items under warranty -
- That do not have the warranty slip
- That are definitely not our product
- Instances where the item is not able to be returned
- items have been made or altered by a third party
Please check you have read the above regarding warranty on our products. Please wrap your item in a tissue, and post back to us with all of your details. Include Warranty card, Name, Address, Phone number, email and any sizing details required.
Little Smiles Amber
PO box 150 Sheffield Tasmania 7306