Warranty, Shipping and Sizing Information

Shipping

We offer a flat rate shipping fee in Australia. We send via Australia Post and generally ship the same day of purchase. Delivery times are standard Australia Post delivery times depending on where you live, we are based in Brisbane. We also ship to NZ and Asia at the purchasers expense. These rates will show in checkout.

Email us at littlesmilesamber@gmail.com we are here to help.

 Little Smiles Amber

Sizing 

We offer amber jewellery in a large range of sizes, for little guys all the way to adults. As a general guide, our baby range will fit a regular build child up to the age of 3/4 years comfortably. For primary aged children our children's necklaces are a little longer to fit well till late teens and adult age. Our adult size necklaces start at 47cm. 

amber bracelets and anklets for teething australia

For bracelets and anklets, we recommend measuring your wrist or ankle with a piece of string and ruler or measuring tape, to ensure a good fit. Bracelets are also used as extenders to turn a small necklace into a children's necklace.

A general guide to bracelets but we recommend measuring to be certain.- 

14-15cm Young child wrist or ankle

15-17cm Toddler/school age wrist or ankle

17-19cm school age/ adult wrist 

19cm+ School age ankle or adult wrist

Payment

We accept paypal, credit cards, after pay and bank transfer. For existing shop wholesale stores customers choose BANK DEPOSIT to add order to your 14 days account. For wholesale orders please sign up on the wholesale page. 

warranty on amber teething necklace

Warranty

All our amber is sourced from the Baltic Sea.  Buy with confidence knowing you are purchasing genuine certifed baltic amber from a reputable insured business. All amber items come with safety instructions and warantee card.  

We offer warranty on all items sold with our packaging safety slip.

Claiming life time warranty replacement - Simply send your item back to us with the packaging slip long with your personal details - Name Address Phone Number.

We will swap items under warranty with the warranty card even if-

- that have been damaged

- that have a flaw

- that have broken over time

- that have been opened the wrong way or clasp has failed

- they have been broken or cut or set of fire

We will not swap items under warranty -

- That do not have the warranty slip

- That are definitely not our product

- Instances where the item is not able to be returned

- items have been made or altered by a third party

 

Returns 

Please check you have read the above regarding warranty on our products. Please wrap your item in a tissue, and post back to us with all of your details. Include Name, Address, Phone number, email and any sizing details required. 

Little Smiles Amber 8 Currantwood Crt Narangba QLD 4504